
Forward Deployed Engineer
15+ years shipping and rescuing production SaaS, now embedded with early-stage founders, turning an idea, a prototype, or an AI-built MVP into something that survives real users.
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What a Forward Deployed Engineer actually does
Binds code to reality
Production-grade code, custom APIs, and data pipelines inside your actual environment, not a slide deck.
Closes the demo gap
Makes a model, a platform, or an MVP work against your real data, legacy systems, and security rules: the gap between a demo and production.
Feeds it back
What breaks in the field becomes a fix in the product, not a one-off workaround you're stuck maintaining.
Not a sales engineer: an SE shows up to help close the deal, I show up after, to make the thing actually run. Not IT support or a strategy consultancy either, I ship code and infrastructure, not decks and tickets.
How I work
Diagnose
Read the idea, the mockup, or the AI-built MVP for what's actually there versus what's assumed: the gaps that don't show up until real users hit them.
Architect
Get the data model, the auth, and the service boundaries right before anything else gets built on top of them.
Build
Hands-on, in your codebase: the same adversarial-review discipline I've run for 15 years, whether the code came from me or an AI harness.
Hand off
Documented, tested, and yours to run. I embed to build the thing, not to become a dependency.
The same discipline, proven at scale
Product & Engineering Lead
Jan 2025 - Present@Star and Stream· Sydney, Australia · Remote
ChallengeA pre-funded venture needed a full operational platform for live training delivery, built from zero, with no existing team and OpEx kept minimal through validation.
ActionArchitected and built the end-to-end platform alone (training operations, participant management, workflow coordination); added AI/LLM-driven automation workflows and a cost-aware cloud architecture; worked directly with the stakeholder to turn ambiguous requirements into shipped features.
ResultShipped a scalable operational platform on minimal OpEx; automation reduced manual overhead and improved process consistency. Stack: TypeScript/Node, React, PostgreSQL, Docker, LLM tooling (Claude, OpenAI, Gemini).
Project & Engineering Lead, Digital Operations
May 2023 - Jan 2025@Keyin College· St. John's, Canada
ChallengeFragmented, manual operations across academic and administrative teams, with environment drift slowing every release.
ActionBuilt a centralised platform (Node.js, PostgreSQL, React) for enrollment and operational workflows; introduced Docker standardisation and CI/CD; engineered automated backup and recovery with RTO < 5 minutes.
ResultReduced deployment cycle time ~90% and eliminated environment drift; improved reliability, performance, and delivery velocity across academic and operational teams.
Founder & Principal Engineer / Fractional CTO
Jul 2020 - May 2023@InQDev· St. John's, Canada
ChallengeStartups needed senior technical leadership and production systems without a full-time CTO, founded after relocating overseas.
ActionDesigned and built a financial modelling platform, translating complex decision logic into production systems; embedded as fractional CTO / VP-Engineering, working inside each team rather than advising from outside; established architecture standards, CI/CD, and cloud infrastructure (Azure, NGINX); ran architecture audits for Node.js / React platforms.
ResultDelivered scalable, performance- and cost-tuned systems; embedded delivery frameworks that outlasted each engagement.
Senior Software Engineer / Senior Cloud Architect
Aug 2019 - Jul 2020@Secure Code Warrior· Sydney, Australia
ChallengeA global platform program, ISO 27001 and the Future Ready Platform (ephemeral QA environments), was running 6 weeks behind schedule.
ActionRecovered the program and restored delivery alignment as technical 2IC to the VP Engineering; chaired the Enterprise Architecture Board across ~50 engineers in 10 locations; architected zero-downtime CI/CD (Azure DevOps + AWS); introduced ephemeral QA environments and helped transition to a monorepo.
ResultDelivered on time with ~300% QA throughput increase; acted as final technical authority during the ISO 27001 audit.
Independent Engineering Contractor (Career Break)
Jul 2018 - Aug 2019@Freelance / Consulting· Sydney, Australia
ChallengePlanned time out for family following the Mobecom acquisition, while staying current on production engineering.
ActionDelivered short-term, high-impact engineering contracts.
ResultReferred into Secure Code Warrior to help resolve critical engineering hurdles on a delayed global program.
Technical PM → CTO (LifeIQ) → Group Head of Technology (Mobecom)
Oct 2016 - Jun 2018@Mobecom / LifeIQ· Sydney, Australia
ChallengeAn outsourced overseas vendor gave 14 days’ notice to shut down the Ruby-on-Rails platform serving 200K clients, amid a commercial dispute, with the business weighing closure.
ActionJoined as Technical PM and was promoted to CTO within six weeks; secured the company’s data, then hired and led a small team to rebuild the platform on Node.js, owning architecture and code review. As Group Head of Technology, re-architected the group’s AWS infrastructure (Endless Rewards, 5M users) to demand-based auto-scaling.
ResultRelaunched with zero downtime as the old platform went dark; cut infrastructure spend ~90% (~$5.5K → ~$500/month) at 5M-user scale; the group grew to 6M+ users and ~$30M revenue and was acquired.
Manager, Technology
Feb 2016 - Oct 2016@Intersective· Sydney, Australia
ChallengeA hybrid mobile learning platform for the University of Sydney needed delivery in 6 weeks against hard deadlines.
ActionDelivered the platform on time; coordinated distributed onshore and offshore teams.
ResultShipped part of an LMS used by 9 major Australian universities.
Founder & Engineering Lead
2011 - Feb 2016@Code Geeks· Sydney, Australia
ChallengeStartups needed production systems delivered end-to-end, from architecture through deployment.
ActionDesigned and built web platforms (.NET, SQL Server, Node.js, Angular); engagements delivered through Code Geeks included Yonder (CTO, aged-care platform, 2014) and The Hive (product delivery, 2015).
ResultDelivered production systems for multiple startups as an independent full-stack consultancy.
Founder & Network Support Engineer
1993 - 2011@Early Infrastructure Career· Sydney, Australia
ChallengeInfrastructure resilience across finance, education, healthcare, manufacturing, and media.
ActionDelivered and maintained 300+ network and infrastructure implementations; transitioned from enterprise infrastructure into full-stack software development.
ResultEstablished the systematic infrastructure rigor that underpins modern SaaS architecture work.
AI & Systems R&D
// The tools I bring into a founder engagement, reviewed with the same discipline, whether I wrote the code or an agent did. Architecture walkthrough on request.
Single-binary web-image optimiser: PNG/JPEG/GIF/SVG/WebP in place, up to 97% smaller WebP/AVIF variants, HEIC ingest, no external tools required.
Cross-harness persistent memory CLI (trm): plain markdown, bank-scoped, shared across Claude Code and Kimi Code, no external LLM calls.
Zero-token dispatch router for AI harnesses: mechanical file edits, search, and find-replace pipelines that cost no billed model tokens.
Content-aware text compressor: detects JSON/diff/log/prose shape, routes to the technique that fits, never returns a result bigger than the input.
Live: starandstream.com · cedarandsage.com.au · foodii.starandstream.com
Education
Diploma, Software Development (Web 2.0)
NSW TAFE, Petersham | 2012 - 2013
Diploma, Software Development (Business Applications)
NSW TAFE, Ultimo | 2009 - 2011
Certificate, Mobile App Development (iOS / Swift)
NSW TAFE, Petersham | 2012
AI Certification
Keyin College | 2023
Peer Network
ROLE::MEMBER
Australian Computer Society (ACS), 2009 - present
ROLE::COMMITTEE
RHoK (Random Hacks of Kindness) Sydney
ROLE::MENTOR
Coder Academy, GradHack, Generation Entrepreneur, HackFrost NL
ROLE::GODAN
5th-Degree Black Belt, Bujinkan Budo Taijutsu, Japan teaching certificate (Shidoshi-Kai)